Resolved – The change is complete, and all services are running normally. The Manager Portal, phone service, calls, voicemail, and faxing are all working as expected. We’ll keep monitoring our systems to make sure everything stays stable. If anything still isn’t working as expected, please contact our support team at support@axxessnetworks.com or call 610-833-9000 and we’ll be happy to help.
Thank you for your patience.
Posted Nov 02, 2026 - 02:17 EST
Investigating
Services are running normally, and the Manager Portal is fully accessible again. To help prevent this issue from happening again, our team is making a change to our system configuration. This work is not expected to affect phone service, calls, voicemail, or portal access. We will continue to monitor our systems closely and will post an update once the change is complete. If you notice anything unusual, please contact our support team at support@axxessnetworks.com or call 610-833-9000.
Thank you for your patience.
Posted Nov 01, 2026 - 23:29 EST
This incident affected: API, Manager Portal, Carrier, Axx Mobile, Other Provider Issues Potentially Impacting Axxess Networks, and Faxing.