All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
Manager Portal Operational
Carrier Operational
Axx Mobile Operational
Other Provider Issues Potentially Impacting Axxess Networks Operational
Faxing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 4, 2026

No incidents reported today.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

Service Maintenance
Resolved - Resolved – The change is complete, and all services are running normally. The Manager Portal, phone service, calls, voicemail, and faxing are all working as expected. We’ll keep monitoring our systems to make sure everything stays stable. If anything still isn’t working as expected, please contact our support team at support@axxessnetworks.com or call 610-833-9000 and we’ll be happy to help.

Thank you for your patience.
Nov 2, 02:17 EST
Investigating - Services are running normally, and the Manager Portal is fully accessible again. To help prevent this issue from happening again, our team is making a change to our system configuration. This work is not expected to affect phone service, calls, voicemail, or portal access.
We will continue to monitor our systems closely and will post an update once the change is complete. If you notice anything unusual, please contact our support team at support@axxessnetworks.com or call 610-833-9000.

Thank you for your patience.
Nov 1, 23:29 EST

Nov 1, 2026

Potential issues accessing the manager portal
Resolved - Resolved 11/1/2026 10:31 PM EST – The issue affecting the Manager Portal has been resolved, and all services are running normally. Customers should be able to log in and load portal pages and reports as usual. Phone service, inbound and outbound calls, and voicemail are working normally. If you still notice anything unusual, please contact our support team at support@axxessnetworks.com or call 610-833-9000 and we’ll be glad to help. We apologize for the inconvenience and thank you for your patience.
Nov 1, 22:31 EST
Investigating - While we continue working to resolve the current issue, we are temporarily moving service traffic between our servers. During this transition, some customers may experience brief interruptions in phone service. Our team is actively monitoring the transition and working toward a full resolution. We’ll post another update as soon as more information is available. If you are experiencing a service interruption, please contact our support team at support@axxessnetworks.com or 610-833-9000.
Thank you for your patience.
Nov 1, 18:35 EST
Identified - Posted: November 1, 2026, 2:41 PM EST

We are aware of an issue potentially affecting some users accessing the web portal. Some customers may have trouble logging in, or may find portal pages and reports slow to load or unavailable. Phone service, inbound and outbound calls, and voicemail should be working normally. Our team is actively working on a fix. Please stand by, and we’ll post an update as soon as the issue is resolved. We apologize for the inconvenience and appreciate your patience. If you are experiencing any service interruption please email us at support@axxessnetworks.com or call us at 6108339000 for assistance.
Nov 1, 14:44 EST

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Scheduled Maintenance Starting 10 PM EST / 7PM PST 10/22/2026
Completed - Completed: All upgrades are complete and services are running normally. Thank you for your patience. If you notice anything unusual, please reach out to our Help Desk at 6108339000 or email support@axxessnetworks.com and we’ll be happy to help.
Oct 23, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 22:00 EDT
Scheduled - We will be performing scheduled maintenance and patching on our servers tonight at 12:00 AM EST / 9:00 PM PST.

What to expect:
You may notice brief interruptions in the Manager Portal or Web Phone during this window. If you are logged in at the time, you may be signed out of the Manager Portal or Web Phone.

Do I need to do anything?
No action is needed on your part. If anything isn’t working as expected after the maintenance window, please contact our support team at support@axxessnetworks.com or call 610-833-9000 and we’ll look into it right away.

Thank you for your patience as we keep our systems up to date.
Oct 22, 17:08 EDT

Oct 22, 2026

Oct 21, 2026

No incidents reported.

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